IN-DEALERSHIP CONSULTING PROGRAMS

Practical Body Shop Management
Here is another program that could be renamend “merging technology with processes.” The Practical Body Shop Management program is designed to make sense of and improve the relationship between your shop staff, your customers, and the insurance adjusters that you deal with every day. Once we help you increase traffic and improve your closing ratio, focus is placed on the internal processes that drive both productivity and profitability.

“Best Practices” is a phrase that your will hear over and over in our seminars. At M.M. Profit Group we don’t just teach you how to institute the best practices; we roll up our sleeves and help implement the best practices that will improve your overall body shop/collision center performance.

Through a series of in-shop visits and assessments, M.M. Profit Group consultants will instruct and implement the following critical success factors with your management team:

• Facility utilization.
• Competing in your current market.
• Traffic building.
• Monitoring performance.
• Merchandising.
• Paint and materials control.
• Production systems.
• Expense control.
• Pay plans.
• Financial analysis.
• Management operating procedures.

Teaching your staff about these areas and then being there for the implementation of these techniques is a vital part of this program. The results that will follow successful implementation include:

• Improved shop productivity.
• Reduced cycle times.
• Increased parts and labor sales and gross profits.
• Improved customer retention.
• Improved performance with the tools to track it.
• Increased bottom line profits.

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