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IN-DEALERSHIP CONSULTING PROGRAMS
Practical Body Shop Management
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Here is another program that could be renamend
“merging technology with processes.” The
Practical Body Shop Management program is
designed to make sense of and improve the
relationship between your shop staff, your
customers, and the insurance adjusters that
you deal with every day. Once we help you
increase traffic and improve your closing
ratio, focus is placed on the internal processes
that drive both productivity and profitability.
“Best Practices” is a phrase that your will
hear over and over in our seminars. At M.M.
Profit Group we don’t just teach you how
to institute the best practices; we roll
up our sleeves and help implement the best
practices that will improve your overall
body shop/collision center performance.
Through a series of in-shop visits and assessments,
M.M. Profit Group consultants will instruct
and implement the following critical success
factors with your management team:
• Facility utilization.
• Competing in your current market.
• Traffic building.
• Monitoring performance.
• Merchandising.
• Paint and materials control.
• Production systems.
• Expense control.
• Pay plans.
• Financial analysis.
• Management operating procedures.
Teaching your staff about these
areas and
then being there for the implementation
of
these techniques is a vital part
of this
program. The results that will
follow successful
implementation include:
• Improved shop productivity.
• Reduced cycle times.
• Increased parts and labor sales and gross
profits.
• Improved customer retention.
• Improved performance with the tools to
track it.
• Increased bottom line profits.
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