| COLLISION CENTER REPAIR MANAGEMENT SEMINARS Establishing Key Performance Indicators and Measuring Daily Performance |
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| How do you measure performance? What indicators do you measure? What do the results tell you? Proactive managers
in most business situations, measure several
key performance indicators daily, comparing
their results to industry benchmarks, past
performance, and other performance goals.
Knowing and understanding what really drives
successful collision centers and then knowing
how to measure those results and have the
ability to compare those results to real
life benchmarks, can assure a manager has
the most accurate performance information
possible to base his action plans on. Overview: Understanding, defining, calculating, and analyzing many collision centers' KPI’s is the foundation of this seminar. The class will also cover basic action plans which will allow immediate performance improvements upon the manager’s return to the shop and implementation of the plans. BACK |
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