| Group Resources - Richard Owen - DSI Consulting, Inc. | |
| DSI Consulting offers fixed operations training
and consulting solutions for
dealership parts
and service operations. DSI Consulting
is
in the business of assisting
dealerships
in improving parts and service
operations
to maximize the fixed operations
contribution
to overall dealership success. The "DSI Difference" will ensure the accuracy of the parts inventory investment, keep variances reconciled, minimize the buildup of obsolescence and increase the "immediate availability" of parts off the shelf. The Service implementation of the "DSI Difference" provides management operational processes and techniques to enhance profitability, efficiency, and customer satisfaction. Ensuring these two departments work together is our specialty. This is the real "DSI Difference" and the key to higher profits in parts, great productivity in service, and long term customer retention and satisfaction. Senior partner Richard Owen is author of several parts and management training programs. He has more than thirty years hands-on experience in his field. He is an expert in identifying and correcting operational deficiencies in parts and service operations and in customizing corrective actions. Richard is a frequent speaker for dealer groups, parts and service conferences, and industry associations. For more information contact DSI Consulting, Inc: 3600 Dallas Highway Suite 230, #384 Marietta, GA 30064 Phone: (678) 608-0856 Fax: (678) 608-0857 E-mail: DSIConsulting@aol.com BACK |
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