SERVICE SEMINARS
Service Production
The work of automotive service technicians and mechanics has evolved from mechanical repair to a high technology job. Today, integrated electronic systems and complex computers run vehicles and measure their performance while on the road. Technicians must have an increasingly broad base of knowledge about how vehicles’ complex components work and interact, as well as the ability to work with electronic diagnostic equipment and computer-based technical reference materials. Technician efficiency is reliant upon the technician’s own skills with all of the above. High technician productivity depends on the management team and support staff. Management, internal processes, and operating procedures are often the largest obstacle to productivity improvements.
Overview:
A discussion of facility layout and utilization, shop capacity, labor sales requirements, staffing levels, technician productivity and efficiency, pay plans, work flow, and ways to make improvements to each. Includes a brief look at advanced production and getting more from your current facility.
BACK
ABOUT M.M.
PROFIT GROUP
SERVICE SEMINARS
PARTS SEMINARS
COLLISION CENTER
SEMINARS
EXECUTIVE
MANAGEMENT
SEMINARS
CONSULTING
PROGRAMS
MENTOR/COACH
SERIES
GROUP RESOURCES
E-MAIL US
HOME
Copyright (c) 2006
All rights reserved.
